Tag Archives: model

New online model identifies which men can have fewer biopsies on active surveillance

During the last decade, more men with favorable-risk prostate cancer that is unlikely to cause symptoms and spread have opted for a monitoring approach called active surveillance (AS) instead of immediate treatment. AS entails routine PSA checks and prostate tumor biopsies, and the cancer is treated only if it progresses. The approach has some drawbacks,… Read More »

New contact center model helped Dana-Farber improve the patient experience

The Dana-Farber Cancer Institute, a Harvard Medical School teaching hospital, recently underwent a change to its contact center to improve how it connects with patients. “One of our goals was to figure out a way to improve the patient experience so that we could really contain and capture all of these different points of contact… Read More »